Resource Category: Research Design

Justice Resources

Justice Resources are a series of short factsheets that provide an easy-to-read, practical overview of research methodology relevant to the legal assistance sector.

  1. Introduction to legal needs surveys
  2. Top tips for conducting great client surveys
  3. An introduction to sampling for client surveys
  4. Glossary of survey terminology
  5. Survey questions to identify priority groups
  6. Evolution to people-centred justice
  7. Top tips for writing great service model case studies
  8. Top tips for analysing service data
  9. Legal assistance program evaluation plan template
  10. A guide to developing a program logic in legal assistance
Legal Assistance Services Outcomes Frameworks: A rapid scoping review (2022)

This report draws together evidence relevant to framework development, shared outcomes, and sector-wide frameworks and collates information on how outcomes frameworks are currently used within the legal assistance sector nationally and internationally.

Productivity Commission's Indigenous Evaluation Strategy (2020)

EXTERNAL - The Productivity Commission has developed an evaluation strategy to be used by all Australian Government agencies. The Strategy sets out a new approach to evaluation policies and programs affecting Aboriginal and Torres Starit Islander people aimed at improving the quality and usefulness of evaluation.

Measuring the impacts of community legal centres: A toolkit for CLC workers to measure your services’ outcomes and impacts (2018)

EXTERNAL - Provides Queensland CLCs with a practical self-evaluation toolkit with which to undertake outcomes evaluation, and to contribute to building a secotr culture of measuring and reporting on outcomes and impacts.

Ethical conduct in research with Aboriginal and Torres Strait Islander Peoples and communities: Guidelines for researchers and stakeholders (2018)

EXTERNAL - National Health and Medical Research Council (NHMRC) revised guidelines provide relevant advice about ethical conduct in research with Aboriginal and Torres Strait Islander communities.

Victorian Community Legal Sector Outcomes Measurement Framework (2017)

EXTERNAL - The Federation of Community Legal Centres (Vic) have led the development of a shared Outcomes Measurement Framework for CLCs to use to demonstrate individual and collective impact.

What works? Learning from the literature (2015)

Faced with a proliferation of articles, research, evaluation reports and other evidence, identifying lessons learned from past experience and research can be challenging. This paper provides a guide to learning from the literature. (Justice Issues 19)

Effectiveness of public legal assistance services: A discussion paper (2012)

This paper provides an introduction to evaluating effectiveness in the context of legal assistance services.  This requires careful planning, dedicated resources, and particular expertise and methodology. (Justice Issues 16)

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